Flag/Report card for manual review

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  • updated

There should be a way to flag/report a card for manual review when there is something incorrect with the details.  I've seen cards in wrong sets, card names wrong or mispelled, etc.  It's time consuming to report errors via email.  There should be a button to flag/report a card for review and add comments. 

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jj

Did you used to have an option to do this?  Can you let me know where that option was on the page and what it looked like?  I can look into this.

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Anonymous

I can't find the report it button either.

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jj
Quote from Anonymous

When I am looking at a players details I don't see the "report it" button.  Im not sure if this is old and that button is no longer active.

Image 75


I see the option to "report It" next to all the sales in that screenshot.  Please let me know more about this problem so I can look into a fix.

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Anonymous
Quote from jj

Users who are logged in should see a "report it" link in the upper right corner of every listing page.

https://www.sportscardspro.com/offer/eniidjr5tbjjwhlopq3tdif7xq?f=all-offers&

If you click that it will ask a reason and admin will review it.

When I am looking at a players details I don't see the "report it" button.  Im not sure if this is old and that button is no longer active.

Image 75


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jj
Quote from mark

It would be great to be able to flag items in the marketplace that are not meeting the guidelines/incorrect listings/etc. This could be a button on the item page itself.

Users who are logged in should see a "report it" link in the upper right corner of every listing page.

https://www.sportscardspro.com/offer/eniidjr5tbjjwhlopq3tdif7xq?f=all-offers&

If you click that it will ask a reason and admin will review it.

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mark

It would be great to be able to flag items in the marketplace that are not meeting the guidelines/incorrect listings/etc. This could be a button on the item page itself.

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craig drake

I see this very often.  There are constantly duplicate cards listed in a set, cards where users have entered the card name as the player's full name from the back instead of the name from the front, cards listed in the base set that should be in one of the insert sets, cards from the wrong year, etc.  

I think maybe where the item details are would be a good place to have an option to flag other problem and provide the user with some ability to describe the issue. This could then be automatically sent to your support team for review and correction in the database.  

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jj
  • Under review

This is a good idea.  Where do you envision this "report problem" link being on the page?  We have some similar code for other problems on the site so it should be pretty straight forward to add this capability.

Also, how often do you see errors like this?


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